Shipping Policy

At PokiauraJP, shipping is about trust. We understand that when you order a collectible, you’re investing in more than a product - you’re investing in passion. We package every item securely and ship with care so your collectibles arrive safely.

Processing & Handling

Orders are processed within 1-2 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has shipped.

Delivery Estimates

Domestic Shipping (Japan to Japan): 5-10 business days.

International Shipping: 7-21 business days (may vary due to customs).

Packaging & Protection

All items are packaged in protective materials to prevent damage.

Sealed products remain sealed; we do not open or tamper with items.

Tracking & Transparency

Every order includes tracking information.

Updates are emailed automatically once your package ships.

Customs & Import Duties

International customers are responsible for customs/import fees.

PokiauraJP is not liable for delays caused by customs clearance.

Our mission: reliable, safe, and transparent shipping - always.